Accessibility Statement

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Our Commitment to Accessibility

Mariana Enson Therapy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

While we work toward full compliance, we acknowledge that some areas of our website may not yet meet all accessibility standards. We are actively working to address these issues.

Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility:

Clear, readable fonts with adequate size and spacing

Sufficient color contrast between text and backgrounds

Text that can be resized up to 200% without loss of functionality

Alternative text descriptions for images

Consistent and predictable navigation structure

Navigation:

Keyboard-accessible navigation throughout the site

Logical heading structure for screen reader users

Skip navigation links to main content

Descriptive link text that makes sense out of context

Content:

Plain language used throughout the site

Clear page titles and headings

Forms with properly labeled fields

Error messages that are clear and helpful

Technical:

Semantic HTML markup

ARIA (Accessible Rich Internet Applications) labels where appropriate

Responsive design that works across devices and screen sizes

Assistive Technologies

This website is designed to be compatible with the following assistive technologies:

Screen readers (JAWS, NVDA, VoiceOver)

Screen magnification software

Speech recognition software

Keyboard-only navigation

Browser text size adjustment tools

Recommended Browsers:

Google Chrome (latest version)

Mozilla Firefox (latest version)

Safari (latest version)

Microsoft Edge (latest version)

Known Limitations

We are aware of the following accessibility limitations and are working to address them: 

Some PDF documents may not be fully accessible (we are working to remediate these)

Third-party embedded content (e.g., maps, videos) may have accessibility limitations beyond our control

Some older images may lack comprehensive alternative text descriptions

We are committed to resolving these issues as quickly as possible.

Feedback & Assistance

We welcome your feedback on the accessibility of the Mariana Enson Therapy website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Contact Information:

Mariana Enson, AMFT #161253

Mariana Enson Therapy

2615 Pacific Coast Hwy #324

Hermosa Beach, CA 90254

 Phone: 424-236-2060

Email: marianaenson@gmail.com

When contacting us about accessibility, please include:

The web page or content you were trying to access

A description of the problem you encountered

The assistive technology you were using (if applicable)

Your contact information so we can follow up

We will respond to accessibility feedback within 3-5 business days and work to resolve the issue as quickly as possible.

Accessibility Accommodations for Services

In addition to website accessibility, we are committed to providing accessible therapy services:

Telehealth Accessibility:

HIPAA-compliant video platform with accessibility features

Closed captioning available upon request

Alternative communication methods available (phone, email)

In-Person Office Accessibility:

Wheelchair-accessible building entrance

Accessible parking available

Elevator access to office suite

Accessible restroom facilities

Service animals welcome

Communication Accommodations:

 Sessions available in English and Armenian

Written materials available in alternative formats upon request

Flexible communication methods to meet individual needs

If you require specific accommodations for therapy services, please let us know when scheduling your appointment

Third-Party Content

Some content on this website may be provided by third parties (e.g., Google Maps, embedded videos, insurance provider links). While we strive to ensure all content is accessible, we cannot guarantee the accessibility of third-party content.

If you encounter accessibility issues with third-party content, please contact us and we will work to provide the information in an alternative accessible format.

Ongoing Efforts

Accessibility is an ongoing effort. We are committed to:

Regularly reviewing and testing our website for accessibility

Training our team on accessibility best practices

Incorporating accessibility into our design and development processes

Staying current with evolving accessibility standards and guidelines

Listening to user feedback and making improvements

Accessibility Standards & Guidelines

Our accessibility efforts are guided by:

WCAG 2.1 Level AA (Web Content Accessibility Guidelines)

Section 508 of the Rehabilitation Act

ADA (Americans with Disabilities Act) Title III requirements

California Unruh Civil Rights Act

Formal Complaints

We take accessibility seriously. If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

U.S. Department of Justice

Civil Rights Division

950 Pennsylvania Avenue, NW

Washington, DC 20530

Website: www.ada.gov

California Department of Fair Employment and Housing

2218 Kausen Drive, Suite 100

Elk Grove, CA 95758

Phone: 1-800-884-1684

Website: www.dfeh.ca.gov

Updates to This Statement

We will update this Accessibility Statement as we make improvements to our website and services. This statement was last reviewed and updated on [Insert Date].

Additional Resources

For more information about web accessibility, visit:

Web Accessibility Initiative (WAI): www.w3.org/WAI

ADA.gov: www.ada.gov

WebAIM: www.webaim.org

We are committed to providing an accessible and inclusive experience for all visitors to our website and all clients of our therapy services. Thank you for helping us improve.